It’s all the rage these days to have an app….right? (Ralph Hamers’s ING had the 4th most popular app in Holland apparently…)
But do the bankers really get it? And will apps really be the future…or will we get sick and tired of the fragmented experience of switching back and forth from one to the other?
More about UBS CEO-in-waiting Ralph Hamers's take on digitalisation: https://www.assetfinanceinternational.com/index.php/digitalisation/wcg-blog/17132-ing-group-ceo-ralph-hamers-commits-to-open-digital-culture-to-drive-innovation
“There’s one particular characteristic of digital platforms that I think is especially relevant to being the bank of the future.
“They are open. Open to individual users and producers. Open to third-parties that provide complementary goods and services. Open to the competition.”